We offer Free Standard Shipping on all orders over $49 within the contiguous United States. For orders under $49, a flat rate shipping fee of $5.99 applies. Orders are typically processed within 1-2 business days, and delivery takes 3-5 business days depending on your location.
Your satisfaction is our priority! If you or your child are not completely happy with your purchase, you may return any unused and unopened items within 30 days of delivery for a full refund. Original shipping costs are non-refundable.
Please contact our support team at support@playjoytoys.com with your order number. We will provide you with a return shipping label and instructions. Once we receive your item, your refund will be processed within 5-7 business days.